




If you want more volume, we suggest 3-4 packs. For a full head, we recommend 4-6 packs.
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If you want more volume, we suggest 3-4 packs. For a full head, we recommend 4-6 packs.
All sales are final.
Due to the nature of our products and services, we do not offer refunds, exchanges, or chargebacks once an order has been processed or a service has been rendered.
Digital products (ebooks, courses, downloads) are non-refundable
Hair services and appointments are non-refundable
Deposits are non-refundable and non-transferable
By purchasing, you acknowledge and agree to this policy.
We do not accept returns or exchanges.
For hygiene and safety reasons, all hair products, bundles, wigs, oils, and beauty items are final sale.
If you receive an item that is damaged or incorrect, you must contact us within 48 hours of delivery with:
Your order number
Clear photos/videos of the issue
Approved cases will receive a replacement only, not a refund.
Orders are processed within 3–5 business days (excluding weekends and holidays).
Once shipped:
Tracking information will be emailed
We are not responsible for delays, lost packages, or carrier errors
We are not responsible for incorrect addresses entered at checkout
Shipping fees are non-refundable.
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